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Quality Pledge - Affordable Staffing
07766627625
info@affordablestaffing.co.uk

Quality Pledge

We want every customer to be happy with our service and each employee to be happy working for Affordable Staffing

  • Ensure our staff communicate with you effectively
  • Personally introduce you to your Care & Support Workers
  • Continually invest in improving our service and our systems
  • Use the call logging system to enable us to be proactive in managing your service
  • Meet with you or your loved one to produce a personalised support plan and service for you
  • Ensure our staff are properly recruited, have undergone an enhanced police check with barred lists, and are reference checked
  • Spend time selecting the right Care & Support Worker for you
  • Ensure that when things go wrong, we will act quickly, apologise and put things right
  • Train our Care & Support Workers to a high standard to carry out the support and care you require
  • Ensure you have a strong team around you – your team of Care & Support Workers, Service Manager and Field based Manager
  • Ensure all our Care & Support Workers and customers are placed in geographic areas and minimise the travelling that our Care & Support Workers do